IndyMac has set a new record (at least in our office) for the longest time for a simple response to a Request for Validation of Debt (“RVD”).   Granted some mortgage companies never respond but as far as actually responding this sets a new bar.

We sent a standard RVD to IndyMac, now OneWest Bank, asking to validate the debt for a client.  Instead of the five day required turnaround for a response these morons sent it SEVEN MONTHS later.  That right, seven months after requested.  But wait it gets better…

Not only did it take seven months but they sent it four months after the client went AWOL on us and ended up being foreclosed!   To boot they mailed a copy to the house which of course was foreclosed and sold already.    You couldn’t make this stuff up.