Home Solution Counselors is committed to protecting your privacy on this site. This privacy policy statement explains what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone and the choices you have regarding our use of, and your ability to correct, the information. When you link to a third party’s site from this site, we have no control over the information that may be collected from that third party. This privacy policy does not cover information that may be collected from any third party site.
What kind of information do we collect?
We collect information about you in several ways in order to meet our goal to provide you and our customers with the information and services that are most relevant to you. We automatically collect general usage information about all customers and visitors to determine the number and frequency of visitors to the site and its areas. This information includes the type of browser or search engine you are using, traffic patterns on the site, and site usage. We only use such information in the aggregate and may provide this statistical information to our advertisers, partners, sponsors, affiliates and the general public. We may collect personal information about you in the following ways:
- Registration. You may provide us with certain information such as your name, e-mail address, billing address and credit card number when you purchase our services. We may also request additional information from you in order to provide you with a more personalized experience when using the services. This information will be used internally by us to provide you with your requested services and to provide you the opportunity to receive information and notices about other services that we may provide. We will not provide this information to unauthorized third parties.
- Updating Your Personal Information. If you would like to update or correct your information, please call us at 713-595-8200 or email info@teamhsc.com.
- Product Purchases. You may provide us with the same types of personal information when you purchase a product or service on the site. Third party providers of products or services may use that information in accordance with their own business practices and this privacy policy does not cover the third party provider’s use of your personal information. We may also collect information about your buying behavior when you purchase products or services on the site in order to provide you with notices of additional products or services that may be of interest to you.
- Questionnaires and Surveys. You may provide us with information in questionnaires, interviews and surveys including but not limited to: your real estate and mortgage experiences. This information may be compiled in the aggregate and used to better our online process.
- Service Providers. In the process of taking and fulfilling your order, your personal information will be sent to or through third party services in order to complete the purchase. The types of service providers being used include billing, web hosting, and shipping services.
- Testimonials. We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name and/or address. We do obtain the customer’s consent prior to posting the testimonial and their name and/or address along with their testimonial. We post partner (Realtor) testimonials on our web site which may contain personally identifiable information such as the partners name, phone, address and/or email along with their testimonial. We do obtain the partner’s (Realtor’s) consent prior to posting the testimonial and their name and other information.
- Correspondence. If you send us e-mails or letters, we may keep a record of that correspondence.
- Legal Disclaimer. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
How do we use and disclose your information?
We absolutely will not sell your personally identifiable information to unrelated third parties. We may use your personal information as follows:
- By providing your personal information, we can process and fulfill your orders and notify you of your order status. We can also process your membership, service your account, and provide you with ongoing customer support and assistance.
- We may use your personal information to provide you with information about our other products and services, important feature updates to the site, and any other special offers or advertisements that we think you will find of interest.
- We use your information and cookies to deliver personalized services, content, promotions, and advertisements to enhance your experience with our site. We may provide you with e-mail updates or newsletters to provide you with information about site upgrades, new courses, special seminars, lunch and learns, career nights, promotions, special offers and more. If you would like to opt out of receiving emails, please call our office at 713-595-8200.
- When you purchase products or services offered through our site, the provider of the product or service will receive your personal information in order to complete your order. These providers have separate privacy and data collection practices and we have no responsibility for their policies. Please be aware that any information gathered by third party service providers are subject to the privacy policies of that organization. Home Solution Counselors is not responsible for the privacy policies of third parties.
- We do not collect personal information via third party tracking technologies. We do generic collect information like browser type and country through the use of Google Analytics.
What security precautions do we take?
We are committed to protecting the security of your credit card and account information on our site. We take reasonable security measures to protect the loss, misuse or alteration of information under our control.
- Credit card and Financial information. When you enter credit card or other financial information on our site, we transmit the information in an encrypted format for your protection.
- Account information. Your account information and personal profile are password-protected. You may edit your account information and profile by using your login name and password.
Acceptance of terms of Privacy Policy.
By using our site, you consent to the collection and use of information by us in the manner explained above. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our home page so that you will always know what information we gather, how we might use this information, and to whom we will disclose it. Please be sure to check this page periodically for changes. Your continued use of the site following changes to this policy will mean that you accept the changes. If you have any questions about this privacy policy statement, please call our office at 713-595-8200 or write to us at the following address.
Home Solution Counselors
12946 Dairy Ashford, Suite 450
Sugar Land, TX 77478-3114
Call 713-595-8200 or Email us for free, no obligation information on:
- Credit Counseling
- Broker or Non-Broker Assisted Short Sales
- Deed-in-Lieu of Foreclosure
- Foreclosure Postponement
- Loan Affordability Programs
- Recommended Mortgage Bankers
